Refund policy

Refund Policy

Thank you for shopping with us.

We want our customers to have a smooth and fair shopping experience. Please read our refund policy carefully before making a purchase.

Refund Request Time

Customers must contact us within 3 days (72 hours) after receiving the product if they want to request a refund.

Valid Refund Conditions

A refund will only be provided if the product has:

A manufacturing defect, or

A damaged or incorrect item received.

No Refund Conditions

Refund requests will not be accepted if:

The product is in good condition with no defect.

The request is made after 3 days of delivery.

The product has been used, damaged, or altered by the customer.

Proof Requirement

Customers may be required to provide clear photos or videos of the product showing the defect to process the refund request.

Refund Process

Once the issue is verified, the refund will be processed within 5–7 business days to the original payment method.

Contact for Refund Requests

To request a refund, please contact us with your order number and issue details within 3 days of delivery.